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Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective

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  • Yogesh K. Dwivedi
  • Mahmud Akhter Shareef
  • Bhasker Mukerji
  • Nripendra P. Rana
  • Kawaljeet Kaur Kapoor

Abstract

An integrated process, interlinked operation and interoperable communication network amongst operating agencies are critical for developing an effective disaster management supply chain. The traditional managerial problems observed across disaster management operations are: non-cooperation among members, disrupted chain of commands, misuse of relief items, lack of information sharing, mistrust and lack of coordination. This study aims to understand the issues affiliated with negative attitude towards disaster management operations using theory of cognitive dissonance. A qualitative investigation was undertaken across 64 districts in Bangladesh. Five constructs were examined for their influences on attitude and behavioural intention of members participating in government emergency supply chain for disaster management. The results indicate that administrative conflict, political biasness and professional growth have significant effects on attitude. Impact of insecurity is non-significant on attitude. This research offers substantial theoretical contribution to the cognitive dissonance theory in the context of disaster management supply chain.

Suggested Citation

  • Yogesh K. Dwivedi & Mahmud Akhter Shareef & Bhasker Mukerji & Nripendra P. Rana & Kawaljeet Kaur Kapoor, 2018. "Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective," International Journal of Production Research, Taylor & Francis Journals, vol. 56(21), pages 6758-6773, November.
    • Handle: RePEc:taf:tprsxx:v:56:y:2018:i:21:p:6758-6773
    DOI: 10.1080/00207543.2017.1378958
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    Cited by:

    1. Zerin Tasnim & Mahmud Akhter Shareef & Yogesh K. Dwivedi & Uma Kumar & Vinod Kumar & F. Tegwen Malik & Ramakrishnan Raman, 2023. "Tourism sustainability during COVID-19: developing value chain resilience," Operations Management Research, Springer, vol. 16(1), pages 391-407, March.
    2. Mahmud A. Shareef & Yogesh K. Dwivedi & Vinod Kumar & D. Laurie Hughes & Ramakrishnan Raman, 2022. "Sustainable supply chain for disaster management: structural dynamics and disruptive risks," Annals of Operations Research, Springer, vol. 319(1), pages 1451-1475, December.
    3. Rameshwar Dubey & David J. Bryde & Cyril Foropon & Gary Graham & Mihalis Giannakis & Deepa Bhatt Mishra, 2022. "Agility in humanitarian supply chain: an organizational information processing perspective and relational view," Annals of Operations Research, Springer, vol. 319(1), pages 559-579, December.
    4. Iana Shaheen & Arash Azadegan, 2020. "Friends or Colleagues? Communal and Exchange Relationships During stages of Humanitarian Relief," Production and Operations Management, Production and Operations Management Society, vol. 29(12), pages 2828-2850, December.
    5. Khouja, Moutaz & Hammami, Ramzi, 2023. "Building viable stockpiles of personnel protective equipment," European Journal of Operational Research, Elsevier, vol. 307(3), pages 1206-1224.
    6. K. Katsaliaki & P. Galetsi & S. Kumar, 2022. "Supply chain disruptions and resilience: a major review and future research agenda," Annals of Operations Research, Springer, vol. 319(1), pages 965-1002, December.
    7. Jiguang Wang & Yushang Hu & Weihua Qu & Liuxin Ma, 2022. "Research on Emergency Supply Chain Collaboration Based on Tripartite Evolutionary Game," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
    8. Aniruddh Nain & Deepika Jain & Shivam Gupta & Ashwani Kumar, 2023. "Improving First Responders' Effectiveness in Post-Disaster Scenarios Through a Hybrid Framework for Damage Assessment and Prioritization," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 409-437, September.
    9. Eugenia Ama Andoh & Hao Yu, 2023. "A two-stage decision-support approach for improving sustainable last-mile cold chain logistics operations of COVID-19 vaccines," Annals of Operations Research, Springer, vol. 328(1), pages 75-105, September.
    10. Dwivedi, Yogesh K & Shareef, Mahmud A & Akram, Muhammad S & Bhatti, Zeeshan A & Rana, Nripendra P, 2022. "Examining the effects of enterprise social media on operational and social performance during environmental disruption," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    11. Abhinav Kumar & Jyoti Prakash Singh & Yogesh K. Dwivedi & Nripendra P. Rana, 2022. "A deep multi-modal neural network for informative Twitter content classification during emergencies," Annals of Operations Research, Springer, vol. 319(1), pages 791-822, December.

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