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National culture and operations management: a structured literature review

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  • Stefania Boscari
  • Thomas Bortolotti
  • Torbjørn H. Netland
  • Nick Rich

Abstract

National culture has received a substantial amount of interest in the operations management literature. We present the first structured review of articles studying national culture in operations management. Our search returned 51 papers published in ten leading journals between 2000 and 2017. We sort and analyse the papers according to three focus areas of operations management (strategy, execution and improvement). We also analyse the papers according to whether they address the relevance of national culture, the impact of national culture or the actions managers can use to manage or mitigate the effects of national culture. We find that national culture appears as a relevant variable in all focus areas of operations management research but that the direction and strength of its impact remain undetermined. Only a handful of papers address how managers can actively deal with challenges related to national culture. We propose a research agenda and a guiding framework for future research.

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  • Stefania Boscari & Thomas Bortolotti & Torbjørn H. Netland & Nick Rich, 2018. "National culture and operations management: a structured literature review," International Journal of Production Research, Taylor & Francis Journals, vol. 56(18), pages 6314-6331, September.
    • Handle: RePEc:taf:tprsxx:v:56:y:2018:i:18:p:6314-6331
    DOI: 10.1080/00207543.2018.1461275
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    Cited by:

    1. Eroglu, Cuneyt & Hofer, Christian & Hofer, Adriana Rossiter & Hou, Young, 2023. "“Cultural inventories”: How dimensions of national culture moderate the effect of demand unpredictability on firm-level inventories," International Journal of Production Economics, Elsevier, vol. 264(C).
    2. Elango, B. & Talluri, Srinivas (Sri), 2023. "A study of the impact of cultural dimensions on the operational orientation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 255(C).
    3. André Luiz Romano & Luis Miguel D. F. Ferreira, 2023. "How to transform sustainability practices into organizational benefits? The role of different cultural characteristics," Operations Management Research, Springer, vol. 16(1), pages 192-208, March.
    4. ȚÎMBALARI Carolina, 2021. "Trends And Challenges Of Nordic Management Style. Some Results From The Hofstede Cultural Model," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 73(4), pages 95-105, December.
    5. Neale G. O’Connor & Yan Du & Zhilin Yang & Mohammadreza Akbari, 2023. "Managing from a distance in international purchasing and supply," Operations Management Research, Springer, vol. 16(2), pages 594-619, June.
    6. CREȚOIU, Raluca, 2019. "Approaches To Staff Behaviour From The Perspective Of Operations Management," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 19(1), pages 83-93.
    7. Alejandro Bello‐Pintado & José A. D. Machuca & Pamela Danese, 2023. "Stakeholder pressures and sustainability practices in manufacturing: Consideration of the economic development context," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4084-4102, November.

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