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Product-Service Systems for servitization of the automotive industry: a literature review

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  • Fabien Mahut
  • Joanna Daaboul
  • Matthieu Bricogne
  • Benoît Eynard

Abstract

Nowadays companies are facing several transformations of their activities, empowered and pulled by technological and social evolutions over the few past decades. As competitiveness is a leitmotiv in the market economy paradigm, it is necessary to improve activities through excellence and new offers. In a focus on the consumers’ needs, the limits between tangible and intangible offer are challenged through new kind of offers merging products and service under one common offer. Manufacturing companies, and more precisely the automotive industry, endeavour to integrate new constraints of sustainability, economic globalisation and new ways of consumption made possible with this new kind of offerings. This supports the opportunity to change consumption offers, historically driven by production and consumption of tangible assets. The paper explores a key concept to operate this shift towards a new type of offer gathering products and service into an integrated bundle entitled product-service system (PSS). This paper proposes a review of PSS definitions, methodologies and its applications to clarify the contribution of the literature in enabling its adoption. Requirements to adopt PSS are extracted from case studies and methodologies for servitization are evaluated as means to overcome barriers of PSS adoption. A specific focus is given on the automotive industry.

Suggested Citation

  • Fabien Mahut & Joanna Daaboul & Matthieu Bricogne & Benoît Eynard, 2017. "Product-Service Systems for servitization of the automotive industry: a literature review," International Journal of Production Research, Taylor & Francis Journals, vol. 55(7), pages 2102-2120, April.
    • Handle: RePEc:taf:tprsxx:v:55:y:2017:i:7:p:2102-2120
    DOI: 10.1080/00207543.2016.1252864
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    Citations

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    Cited by:

    1. Szalavetz, Andrea, 2018. "Digitális átalakulás és fenntarthatóság. A technológiaoptimista környezetgazdászok és a pesszimista ökológiai közgazdászok közötti vita újraindítása [Digital transformation and environmental sustai," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(10), pages 1067-1088.
    2. Grubic, Tonci & Jennions, Ian, 2018. "Do outcome-based contracts exist? The investigation of power-by-the-hour and similar result-oriented cases," International Journal of Production Economics, Elsevier, vol. 206(C), pages 209-219.
    3. Siri Jagstedt & Magnus Persson, 2019. "Using Platform Strategies In The Development Of Integrated Product-Service Solutions," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(04), pages 1-36, May.
    4. Yoo, Seung Ho & Choi, Thomas Y. & Sheu, Jiuh-Biing, 2021. "Electric vehicles and product–service platforms: Now and in future," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 149(C).
    5. Lombardi, Silvia & Santini, Erica & Vecciolini, Claudia, 2022. "Drivers of territorial servitization: An empirical analysis of manufacturing productivity in local value chains," International Journal of Production Economics, Elsevier, vol. 253(C).
    6. Yuan Chang & Xinguo Ming & Xianyu Zhang & Tongtong Zhou & Xiaoqiang Liao & Sijia Cao, 2021. "Servitization and Sustainable Value Creation Strategy for China’s Manufacturing Industry: A Multiple Case Study in the Belt and Road Initiative," Sustainability, MDPI, vol. 13(20), pages 1-28, October.
    7. Tomohiko Sakao & Abhijna Neramballi, 2020. "A Product/Service System Design Schema: Application to Big Data Analytics," Sustainability, MDPI, vol. 12(8), pages 1-22, April.

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