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Effects of human resource management practices on logistics and supply chain competencies – evidence from China logistics service market

Author

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  • Ming Juan Ding
  • Booi H. Kam
  • Jia Ying Zhang
  • Ferry Jie

Abstract

The Chinese logistics service market is a vibrant and highly contested arena. The industry, however, has been characterised as operationally inefficient in comparison with those of the developed economies. Shortage of logistics human resources and lack of logistics expertise have been identified as two of the key contributory factors. Based on responses from 76 Chinese logistics service providers to a survey conducted in 2010, this study explores whether, and how, four sets of human resource management (HRM) practices contribute to nurturing three logistics and supply chain (L&SC) competencies in the Chinese logistics service market. Results from a hierarchical multiple regression analysis show that not all HRM practices were equally effective in building L&SC competencies. While training and development, and recruitment and selection were significant in contributing to nurturing the three L&SC competencies, both performance management and reward management did not. These findings suggest that conventional HRM practices designed to reward individual performance may not be suited to nurturing team-based L&SC competencies in the Chinese context. The implications of these findings were discussed and directions for further studies offered.

Suggested Citation

  • Ming Juan Ding & Booi H. Kam & Jia Ying Zhang & Ferry Jie, 2015. "Effects of human resource management practices on logistics and supply chain competencies – evidence from China logistics service market," International Journal of Production Research, Taylor & Francis Journals, vol. 53(10), pages 2885-2903, May.
  • Handle: RePEc:taf:tprsxx:v:53:y:2015:i:10:p:2885-2903
    DOI: 10.1080/00207543.2014.946569
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    Cited by:

    1. Anchal Gupta & Rajesh Kumar Singh & Sachin Kr Mangla, 2022. "Evaluation of logistics providers for sustainable service quality: Analytics based decision making framework," Annals of Operations Research, Springer, vol. 315(2), pages 1617-1664, August.
    2. Gregorio Calderón-Hernández & Jorge A. Vivares & Julia Clemencia Naranjo, 2023. "Gestión humana en Colombia: nivel de desarrollo de la función y de sus prácticas," Estudios Gerenciales, Universidad Icesi, vol. 39(166), pages 77-92, March.
    3. Pietro Evangelista & Aino Kianto & Henri Hussinki & Mika Vanhala & Anna-Maija Nisula, 2023. "Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers," Logistics, MDPI, vol. 7(1), pages 1-21, February.
    4. Yu Gong & Lujie Chen & Fu Jia & Richard Wilding, 2019. "Logistics Innovation in China: The Lens of Chinese Daoism," Sustainability, MDPI, vol. 11(2), pages 1-21, January.
    5. Phi-Hung Nguyen, 2023. "A Fully Completed Spherical Fuzzy Data-Driven Model for Analyzing Employee Satisfaction in Logistics Service Industry," Mathematics, MDPI, vol. 11(10), pages 1-34, May.
    6. Huo, Baofeng & Gu, Minhao & Jiang, Bin, 2018. "China-related POM research: Literature review and suggestions for future research," International Journal of Production Economics, Elsevier, vol. 203(C), pages 134-153.

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