IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v5y1996i2p103-109.html
   My bibliography  Save this article

The implementation of Customer Oriented Inter-Organizational Systems: an investigation from the sponsor's perspective

Author

Listed:
  • ALM Cavaye

Abstract

Computer based systems that link an organization with its customers are becoming common, and are often considered to be competitively important. Success of customer oriented inter-organizational systems relies on adoption of these systems by customers. Hence, implementation presents a crucial stage in the development of these systems. Factors associated with adoption of these systems by customers were identified from the literature on innovation and on inter-organizational systems. The study then investigated adoption factors by collecting data on nine systems and linking adoption factors with varying adoption rates. Marketing of the system and technological awareness of customers were found to have the strongest influence on adoption by customers. Areas for further research and implications for practice are identified.

Suggested Citation

  • ALM Cavaye, 1996. "The implementation of Customer Oriented Inter-Organizational Systems: an investigation from the sponsor's perspective," European Journal of Information Systems, Taylor & Francis Journals, vol. 5(2), pages 103-109, June.
    • Handle: RePEc:taf:tjisxx:v:5:y:1996:i:2:p:103-109
    DOI: 10.1057/ejis.1996.17
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/ejis.1996.17
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/ejis.1996.17?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:5:y:1996:i:2:p:103-109. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.