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Decision support for the administrative man: a prototype DSS case

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  • JA Sena
  • DH Olson

Abstract

In this paper we focus on the practical and conceptual design factors and implementation features of a prototype decision support system for a typical ‘administrative man’. We discuss the parameters and design principles that we found significant for the creation, inclusion and visualisation of mental models to aid the change management process for a particular manager. In related research we formulated a prescriptive model for this manager. Using this formulation we created a design for the change management subset of the decision maker's environment. Our goal is to provide a framework that supports decision situations where complexity and vagueness constrain the decision making process.

Suggested Citation

  • JA Sena & DH Olson, 1996. "Decision support for the administrative man: a prototype DSS case," European Journal of Information Systems, Taylor & Francis Journals, vol. 5(1), pages 10-23, March.
    • Handle: RePEc:taf:tjisxx:v:5:y:1996:i:1:p:10-23
    DOI: 10.1057/ejis.1996.8
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