IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v29y2020i5p474-499.html
   My bibliography  Save this article

Orchestrating automation and sharing in DevOps teams: a revelatory case of job satisfaction factors, risk and work conditions

Author

Listed:
  • Aymeric Hemon-Hildgen
  • Frantz Rowe
  • Laetitia Monnier-Senicourt

Abstract

Agile can be seen as an accelerator to develop software, yet it suffers from bottlenecks between development and operations. DevOps can overcome bottlenecks between agile development teams and operations, notably by providing continuous integration, delivery and deployment, thus improving end-to-end processes between development and operations functions. However, literature on DevOps effects is scant. Using job design characteristics theory and Herzberg’s job satisfaction theory, this paper investigates perceptions of job (dis)satisfaction, risks and work conditions among 59 employees working within 12 agile and DevOps teams in the same firm. Findings show that DevOps provides greater job satisfaction than agile alone. However, this case study also unveiled an effect of risk amplification with DevOps, and the greater need to orchestrate automation and sharing, contingent on work conditions. We theorise that orchestration of interactions between automation and sharing and related risks must be managed to improve job satisfaction when agile teams transition to DevOps.

Suggested Citation

  • Aymeric Hemon-Hildgen & Frantz Rowe & Laetitia Monnier-Senicourt, 2020. "Orchestrating automation and sharing in DevOps teams: a revelatory case of job satisfaction factors, risk and work conditions," European Journal of Information Systems, Taylor & Francis Journals, vol. 29(5), pages 474-499, September.
    • Handle: RePEc:taf:tjisxx:v:29:y:2020:i:5:p:474-499
    DOI: 10.1080/0960085X.2020.1782276
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/0960085X.2020.1782276
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/0960085X.2020.1782276?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Samuli Laato & Matti Mäntymäki & A. K.M. Najmul Islam & Sami Hyrynsalmi & Teemu Birkstedt, 2023. "Trends and Trajectories in the Software Industry: implications for the future of work," Information Systems Frontiers, Springer, vol. 25(2), pages 929-944, April.
    2. Alexander Benlian, 2022. "Sprint Zeal or Sprint Fatigue? The Benefits and Burdens of Agile ISD Practices Use for Developer Well-Being," Information Systems Research, INFORMS, vol. 33(2), pages 557-578, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:29:y:2020:i:5:p:474-499. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.