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Building a complementary agenda for business process management and digital innovation

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  • Jan Mendling
  • Brian T. Pentland
  • Jan Recker

Abstract

The world is blazing with change and digital innovation is fuelling the fire. Process management can help channel the heat into useful work. Unfortunately, research on digital innovation and process management has been conducted by separate communities operating under orthogonal assumptions. We argue that a synthesis of assumptions is required to bring these streams of research together. We offer suggestions for how these assumptions can be updated to facilitate a convergent conversation between the two research streams. We also suggest ways that methodologies from each stream could benefit the other. Together with the three exemplar empirical studies included in the special issue on business process management and digital innovation, we develop a broader foundation for reinventing research on business process management in a world ablaze with digital innovation.

Suggested Citation

  • Jan Mendling & Brian T. Pentland & Jan Recker, 2020. "Building a complementary agenda for business process management and digital innovation," European Journal of Information Systems, Taylor & Francis Journals, vol. 29(3), pages 208-219, May.
    • Handle: RePEc:taf:tjisxx:v:29:y:2020:i:3:p:208-219
    DOI: 10.1080/0960085X.2020.1755207
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    Cited by:

    1. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    2. Feng, Yanchao & Gao, Yue & Xia, Xiqiang & Shi, Ke & Zhang, Ci & Yang, Le & Yang, Liwei & Cifuentes-Faura, Javier, 2024. "Identifying the path choice of digital economy to crack the “resource curse" in China from the perspective of configuration," Resources Policy, Elsevier, vol. 91(C).
    3. Pan, Junyu & Cifuentes-Faura, Javier & Zhao, Xin & Liu, Xiaoqian, 2024. "Unlocking the impact of digital technology progress and entry dynamics on firm's total factor productivity in Chinese industries," Global Finance Journal, Elsevier, vol. 60(C).
    4. Zhang, Chenrui & Wang, Yatong, 2024. "Is enterprise digital transformation beneficial to shareholders? Insights from the cost of equity capital," International Review of Financial Analysis, Elsevier, vol. 92(C).

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