IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v26y2017i1p66-83.html
   My bibliography  Save this article

Useful business cases: value creation in IS projects

Author

Listed:
  • Peter Axel Nielsen
  • John Stouby Persson

Abstract

Business cases have become popular as part of managing value creation in IS projects. Nevertheless, business cases are often poorly linked to value creation activities and organizations struggle to develop business cases that are useful and express more than simple cost savings. This action research study seeks to improve the usefulness of business cases in IS projects. We used collaborative action research with Danish municipalities to improve their practices when developing and using business cases and to change their perceptions of what constitutes a good business case that is useful during implementation and value creation. This article presents lessons learned from our action research, lessons that we incorporated into a business case method and subsequently evaluated with IS managers. There are three lessons on (1) improving the content of business cases, (2) how to develop business cases, and (3) the use of business cases in subsequent value creation. These lessons summarize our findings and the contributions are that we in the business case method propose to (1) include minimal contents, (2) develop social commitment, and (3) structure for dynamic use during value creation. We discuss the lessons and contributions related to research on IS business cases and value creation.

Suggested Citation

  • Peter Axel Nielsen & John Stouby Persson, 2017. "Useful business cases: value creation in IS projects," European Journal of Information Systems, Taylor & Francis Journals, vol. 26(1), pages 66-83, January.
  • Handle: RePEc:taf:tjisxx:v:26:y:2017:i:1:p:66-83
    DOI: 10.1057/s41303-016-0026-x
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/s41303-016-0026-x
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1057/s41303-016-0026-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:26:y:2017:i:1:p:66-83. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.