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To share or not to share: a critical research perspective on knowledge management systems

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  • Mei-Lien Young
  • Feng-Yang Kuo
  • Michael D Myers

Abstract

This paper looks at Knowledge Management Systems (KMS) from the perspective of critical research. Using the concepts of ‘gaze’ and ‘face’, we examine the development and use of a web-based KMS in Taiwan. The findings indicate that, although a web-based KMS was developed to enable knowledge sharing, the capabilities for surveillance inherent in the KMS severely limited sharing. This study raises broader questions about the relationship between cultural values and the production of knowledge in KMS.

Suggested Citation

  • Mei-Lien Young & Feng-Yang Kuo & Michael D Myers, 2012. "To share or not to share: a critical research perspective on knowledge management systems," European Journal of Information Systems, Taylor & Francis Journals, vol. 21(5), pages 496-511, September.
    • Handle: RePEc:taf:tjisxx:v:21:y:2012:i:5:p:496-511
    DOI: 10.1057/ejis.2012.10
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    Cited by:

    1. Isaac Kofi Mensah & Guohua Zeng & Chuanyong Luo, 2023. "Determinants of Social Commerce Purchase and Recommendation Intentions Within the Context of Swift Guanxi Among Chinese College Students," SAGE Open, , vol. 13(2), pages 21582440231, June.
    2. Huigang Liang & Yajiong Xue, 2022. "Save Face or Save Life: Physicians’ Dilemma in Using Clinical Decision Support Systems," Information Systems Research, INFORMS, vol. 33(2), pages 737-758, June.

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