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Influencing the effectiveness of IT governance practices through steering committees and communication policies

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  • Rui Huang
  • Robert W Zmud
  • R Leon Price

Abstract

Information technology (IT) governance practices involve efforts by an organization's leadership to influence IT-related decisions through the location of decision rights and the structure of decision processes. Our focus is on two specific aspects of IT governance: IT steering committees and IT-related communication policies. Adopting an inductive research strategy examining qualitative data, we provide evidence on the influence of these governance practices from three small-/medium-sized organizations. While each firm evidenced a centralized IT governance posture, differences in these firms’ IT steering committees and governance-related communication policies were found to explain differences in the firms’ IT use outcomes. Inferences from our findings are presented in the form of propositions informing future research.

Suggested Citation

  • Rui Huang & Robert W Zmud & R Leon Price, 2010. "Influencing the effectiveness of IT governance practices through steering committees and communication policies," European Journal of Information Systems, Taylor & Francis Journals, vol. 19(3), pages 288-302, June.
    • Handle: RePEc:taf:tjisxx:v:19:y:2010:i:3:p:288-302
    DOI: 10.1057/ejis.2010.16
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    Cited by:

    1. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.

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