IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v19y2010i2p196-208.html
   My bibliography  Save this article

Business strategic conflict in computer-mediated communication

Author

Listed:
  • Joyce Y H Lee
  • Niki Panteli

Abstract

In this paper, we introduce the concept of business strategic conflict and examine its influence on communication media selection and use in inter-organisational collaborations. In doing so, we show the inherent complexities in the computer-mediated interactions between synergistic companies in the same industry. The work draws on a field study carried out for 5 months in a case of a product design collaboration between two large high-tech corporations in Taiwan and Korea. Findings show that at an early stage of the collaboration, the use of media has shifted substantially from FTF meetings to email, while it is also found that, due to the competitive nature of the inter-organisational collaboration involved, business strategic conflict significantly influences media selection and, in turn, it is influenced by the selected media. Our results contribute to media selection theories that have so far neglected the coopetitive inter-organisational environment.

Suggested Citation

  • Joyce Y H Lee & Niki Panteli, 2010. "Business strategic conflict in computer-mediated communication," European Journal of Information Systems, Taylor & Francis Journals, vol. 19(2), pages 196-208, April.
    • Handle: RePEc:taf:tjisxx:v:19:y:2010:i:2:p:196-208
    DOI: 10.1057/ejis.2010.4
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/ejis.2010.4
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/ejis.2010.4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:19:y:2010:i:2:p:196-208. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.