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Charismatic leadership and user acceptance of information technology

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  • Derrick J Neufeld
  • Linying Dong
  • Chris Higgins

Abstract

Although there is widespread agreement that leadership has important effects on information technology (IT) acceptance and use, relatively little empirical research to date has explored this phenomenon in detail. This paper integrates the unified theory of acceptance and use of technology (UTAUT) with charismatic leadership theory, and examines the role of project champions influencing user adoption. PLS analysis of survey data collected from 209 employees in seven organizations that had engaged in a large-scale IT implementation revealed that project champion charisma was positively associated with increased performance expectancy, effort expectancy, social influence and facilitating condition perceptions of users. Theoretical and managerial implications are discussed, and suggestions for future research in this area are provided.

Suggested Citation

  • Derrick J Neufeld & Linying Dong & Chris Higgins, 2007. "Charismatic leadership and user acceptance of information technology," European Journal of Information Systems, Taylor & Francis Journals, vol. 16(4), pages 494-510, August.
    • Handle: RePEc:taf:tjisxx:v:16:y:2007:i:4:p:494-510
    DOI: 10.1057/palgrave.ejis.3000682
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    Cited by:

    1. Shareef, Mahmud Akhter & Das, Ronnie & Ahmed, Jashim Uddin & Mishra, Anubhav & Sultana, Ishrat & Rahman, Mehe Z. & Mukerji, Bhasker, 2024. "Mandatory adoption of technology: Can UTAUT2 model capture managers behavioral intention?," Technological Forecasting and Social Change, Elsevier, vol. 200(C).

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