IDEAS home Printed from https://ideas.repec.org/a/taf/tjisxx/v15y2006i6p556-568.html
   My bibliography  Save this article

An exploration of factors that impact individual performance in an ERP environment: an analysis using multiple analytical techniques

Author

Listed:
  • Boontaree Kositanurit
  • Ojelanki Ngwenyama
  • Kweku-Muata Osei-Bryson

Abstract

This study explores the factors that can impact individual performance when using enterprise resource planning (ERP) systems. Starting from the proposition that organizational performance depends on individuals' task accomplishments, we test a structural model of task–technology fit, ERP user satisfaction, and individual performance in ERP environments. This research utilizes a survey method to examine the perceptions of ERP users. We performed factor and reliability analyses to assess the validity of the survey instrument. Six factors were identified as having an impact on individual performance: System Quality, Documentation, Ease of use, Reliability, Authorization, and Utilization. To explore the relationships among these factors, we conducted regression and multivariate adaptive regression splines analysis, and compared the findings from these two analytical techniques. The study provides evidence that System Quality, Utilization, and Ease of Use are the most important factors bearing on individual performance in ERP environments. Our findings also provide IT managers and researchers with knowledge of how these factors can be manipulated to improve individual performance when using ERP systems.

Suggested Citation

  • Boontaree Kositanurit & Ojelanki Ngwenyama & Kweku-Muata Osei-Bryson, 2006. "An exploration of factors that impact individual performance in an ERP environment: an analysis using multiple analytical techniques," European Journal of Information Systems, Taylor & Francis Journals, vol. 15(6), pages 556-568, December.
    • Handle: RePEc:taf:tjisxx:v:15:y:2006:i:6:p:556-568
    DOI: 10.1057/palgrave.ejis.3000654
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/palgrave.ejis.3000654
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/palgrave.ejis.3000654?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Halah Ahmed Alismail, 2023. "The Influence of the Information System Success Model and Theory of Planned Behavior on the Zoom Application Used by Elementary Education Teachers," Sustainability, MDPI, vol. 15(12), pages 1-21, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tjisxx:v:15:y:2006:i:6:p:556-568. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tjis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.