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Role of GSS on collaborative problem-based learning: a study on knowledge externalisation

Author

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  • R C-W Kwok
  • J-N Lee
  • M Q Huynh
  • S-M Pi

Abstract

Based on the success of using Group Support Systems (GSS) to support collaborative work, a growing community of GSS researchers investigates the potential of GSS in business education with special attention to collaborative learning. This paper extends their works and proposes a model of collaborative problem-based learning (CPBL). Based on the proposed model, we explain the effects of GSS on CPBL in general, and externalisation of learners' contributions (initiated ideas, questions and feedback) in particular. A controlled experiment was carried out to investigate the effects of GSS on externalization of the learners' contributions in a CPBL environment. The results indicate that learners in an anonymous GSS-supported CPBL environment externalise more initiated ideas, fewer questions, and fewer but better feedback than those in a non-GSS supported one.

Suggested Citation

  • R C-W Kwok & J-N Lee & M Q Huynh & S-M Pi, 2002. "Role of GSS on collaborative problem-based learning: a study on knowledge externalisation," European Journal of Information Systems, Taylor & Francis Journals, vol. 11(2), pages 98-107, September.
    • Handle: RePEc:taf:tjisxx:v:11:y:2002:i:2:p:98-107
    DOI: 10.1057/palgrave.ejis.3000421
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