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Analysing slow growth of mobile money market in India using a market separation perspective

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  • Devendra Dilip Potnis
  • Aakanksha Gaur
  • Jang Bahadur Singh

Abstract

Since the application of mobile technology for financial services can contribute to the economic development of developing countries, it is critical to examine the inhibitors to using mobile money service in countries like India, which have an exceptionally low uptake of this service. Mobile money service enables the customer to carry out financial transactions over a mobile phone without requiring them to own a bank account. By adopting a market separation perspective, this theory-driven, exploratory study proposes and tests a rare event logistic regression model for using mobile money services in India. The analysis of 45,036 responses shows that the ownership of a SIM card (temporal separation), income and ownership of a bank account (financial separations), awareness of mobile money services (information separation), age and gender (social separations), and location of residence (spatial separation) significantly inhibit the use of mobile money services. Implications are discussed at the end.

Suggested Citation

  • Devendra Dilip Potnis & Aakanksha Gaur & Jang Bahadur Singh, 2020. "Analysing slow growth of mobile money market in India using a market separation perspective," Information Technology for Development, Taylor & Francis Journals, vol. 26(2), pages 369-393, April.
    • Handle: RePEc:taf:titdxx:v:26:y:2020:i:2:p:369-393
    DOI: 10.1080/02681102.2019.1668346
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    Cited by:

    1. Kamal Abubker Abrahim Sleiman & Wang Jin & Lan Juanli & Hong Zhen Lei & Jingyi Cheng & Yuanxin Ouyang & Wenge Rong, 2022. "The Factors of Continuance Intention to Use Mobile Payments in Sudan," SAGE Open, , vol. 12(3), pages 21582440221, August.
    2. Simplice A. Asongu & Nicholas M. Odhiambo, 2023. "Bank accounts, bank concentration and mobile money innovations," Working Papers 23/019, European Xtramile Centre of African Studies (EXCAS).

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