IDEAS home Printed from https://ideas.repec.org/a/taf/thssxx/v13y2024i1p11-23.html
   My bibliography  Save this article

Assessing the maturity and performance of the IT function in acute-care hospitals: a configurational view

Author

Listed:
  • Manon G. Guillemette
  • Louis Raymond
  • Guy Paré

Abstract

This study aims to characterises the maturity of IT management in hospitals, to identify the IT management configurations needed to achieve greater performance and to characterise the organisational and strategic IT contexts in which these configurations evolve. Drawing on survey data from 72 Canadian acute-care hospitals with the CIO as the main respondent, we used a configurational approach to assess the maturity of their IT functions. We classified participating hospitals in two distinct groups, each related to different levels of performance. Hospitals in the first group are characterised by a rather “immature” IT management model and presented low levels of IT performance. Hospitals in the second group showed more maturity in their IT management model and high levels of IT performance. Importantly, both the strategic influence of the CIO and the centrality of IT to the hospital’s strategic goals were found to be significantly greater in the mature group.

Suggested Citation

  • Manon G. Guillemette & Louis Raymond & Guy Paré, 2024. "Assessing the maturity and performance of the IT function in acute-care hospitals: a configurational view," Health Systems, Taylor & Francis Journals, vol. 13(1), pages 11-23, January.
    • Handle: RePEc:taf:thssxx:v:13:y:2024:i:1:p:11-23
    DOI: 10.1080/20476965.2022.2075797
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/20476965.2022.2075797
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/20476965.2022.2075797?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:thssxx:v:13:y:2024:i:1:p:11-23. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/thss .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.