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Nudging users towards better security decisions in password creation using whitebox-based multidimensional visualisations

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  • Katrin Hartwig
  • Christian Reuter

Abstract

Nudging users to keep them secure online has become a growing research field in cybersecurity. While existing approaches are mainly blackbox based, showing aggregated visualisations as one-size-fits-all nudges, personalisation turned out promising to enhance the efficacy of nudges within the high variance of users and contexts. This article presents a disaggregated whitebox-based visualisation of critical information as a novel nudge. By segmenting users according to their decision-making and information processing styles, we investigate if the novel nudge is more effective for specific users than a common black-box nudge. Based on existing literature about critical factors in password security, we designed a dynamic radar chart and parallel coordinates as disaggregated visualisations. We evaluated the short-term effectiveness and users' perception of the nudges in a think-aloud prestudy and a representative online evaluation (N=1.012). Our findings suggest that dynamic radar charts present a moderately effective nudge towards stronger passwords regarding short-term efficacy and are appreciated particularly by players of role-playing games.

Suggested Citation

  • Katrin Hartwig & Christian Reuter, 2022. "Nudging users towards better security decisions in password creation using whitebox-based multidimensional visualisations," Behaviour and Information Technology, Taylor & Francis Journals, vol. 41(7), pages 1357-1380, May.
  • Handle: RePEc:taf:tbitxx:v:41:y:2022:i:7:p:1357-1380
    DOI: 10.1080/0144929X.2021.1876167
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    1. Bulbul Ahamed & Mohammad Rashed Hasan Polas & Ahmed Imran Kabir & Abu Saleh Md. Sohel-Uz-Zaman & Abdullah Al Fahad & Saima Chowdhury & Mrittika Rani Dey, 2024. "Empowering Students for Cybersecurity Awareness Management in the Emerging Digital Era: The Role of Cybersecurity Attitude in the 4.0 Industrial Revolution Era," SAGE Open, , vol. 14(1), pages 21582440241, February.

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