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The influence of the community climate on users’ knowledge-sharing intention: the social cognitive theory perspective

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  • Yang Cai
  • Wendian Shi

Abstract

The purpose of this paper is to investigate the underlying mechanism of the community climate on knowledge-sharing intention in virtual communities. Based on social cognitive theory, a theoretical model was developed and empirically tested using a web-based survey of 525 members from an online question and answer (Q&A) community in China. Results showed that knowledge-sharing self-efficacy and outcome expectation played a chain mediation role in the relationship between the community climate and knowledge-sharing intention. This study is among the first to examine whether and how community climate influences knowledge sharing. Our research findings unpack the mechanism of the community climate on knowledge-sharing intention, and provide practical insights on how to use community climate to facilitate users to share knowledge in online Q&A communities.

Suggested Citation

  • Yang Cai & Wendian Shi, 2022. "The influence of the community climate on users’ knowledge-sharing intention: the social cognitive theory perspective," Behaviour and Information Technology, Taylor & Francis Journals, vol. 41(2), pages 307-323, January.
    • Handle: RePEc:taf:tbitxx:v:41:y:2022:i:2:p:307-323
    DOI: 10.1080/0144929X.2020.1808704
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    Cited by:

    1. Hwang, Jeong Seop & Rho, Jae Jeung & Hwang, Yoon Min, 2023. "Influence of cognitive and social change factors on E-vehicle switching intention: Evidence from Korea," Technology in Society, Elsevier, vol. 74(C).
    2. Yossiri Yossatorn & Theerapong Binali & Cathy Weng & Regina Juchun Chu, 2023. "Investigating the Relationships Among LINE Users’ Concerns, Motivations for Information Sharing Intention and Information Sharing Behavior," SAGE Open, , vol. 13(3), pages 21582440231, August.

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