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Smartphone-based social networking sites and intention to quit: self-regulatory perspective

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  • Ayesha Masood
  • Yang Feng
  • Muhammad Imran Rasheed
  • Ahsan Ali
  • Mingchuan Gong

Abstract

Social networking site (SNS) providers and information system (IS) researchers are becoming increasingly interested in the factors that cause individuals to quit SNS. This study integrates the psychological and neurocognitive perspectives to examine the effects of poor sleep quality on the intention to quit. We utilise stress–strain–outcome, guilt, and ego depletion theories to argue that the excessive use of smartphone-based SNSs at night decreases sleep quality. Poor sleep quality increases the failure of self-control on SNS use and guilt, thereby increasing the intention to quit. We tested the hypothesised model by using a sample (N = 701) of Chinese students, which generally support our hypotheses.

Suggested Citation

  • Ayesha Masood & Yang Feng & Muhammad Imran Rasheed & Ahsan Ali & Mingchuan Gong, 2021. "Smartphone-based social networking sites and intention to quit: self-regulatory perspective," Behaviour and Information Technology, Taylor & Francis Journals, vol. 40(11), pages 1055-1071, August.
  • Handle: RePEc:taf:tbitxx:v:40:y:2021:i:11:p:1055-1071
    DOI: 10.1080/0144929X.2020.1740787
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    Cited by:

    1. Delong Zhu & Waseem Bahadur & Muhammad Ali, 2023. "The effect of spiritual leadership on proactive customer service performance: The roles of psychological empowerment and power distance," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.

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