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An investigation of employees' use of e-learning systems: applying the technology acceptance model

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  • Yi-Hsuan Lee
  • Yi-Chuan Hsieh
  • Yen-Hsun Chen

Abstract

The purpose of this study is to apply the technology acceptance model to examine the employees' attitudes and acceptance of electronic learning (e-learning) systems in organisations. This study examines four factors (organisational support, computer self-efficacy, prior experience and task equivocality) that are believed to influence employees' perceived usefulness, perceived ease of use, attitudes and intention to use e-learning systems. Participants were selected from Taiwanese companies that have already implemented e-learning systems. Three hundred and thirty-two valid questionnaires were collected, and structure equation modelling was conducted to test the research hypotheses. The findings provided practical implications for organisational trainers, educators and e-learning system developers.

Suggested Citation

  • Yi-Hsuan Lee & Yi-Chuan Hsieh & Yen-Hsun Chen, 2013. "An investigation of employees' use of e-learning systems: applying the technology acceptance model," Behaviour and Information Technology, Taylor & Francis Journals, vol. 32(2), pages 173-189.
  • Handle: RePEc:taf:tbitxx:v:32:y:2013:i:2:p:173-189
    DOI: 10.1080/0144929X.2011.577190
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