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The frequency of the dyadic influence tactics according to communication media

Author

Listed:
  • Vicenc Fernandez
  • Pep Simo
  • Mihaela Enache
  • Jose Sallan

Abstract

One of the most important determinants of managerial effectiveness in achieving organisational objectives is the success in influencing subordinates, lateral peers and supervisors through influence tactics. However, little attention has been paid to the use of a communication medium in the context of influence tactics. Our objective is to study the frequency of these dyadic influence tactics on diverse communication media. The study involves a questionnaire-based survey conducted on Spanish post-graduate students who had been working in medium-sized or large companies during the last 2 years or more. The results suggest that the richness of the medium explains most similarities and differences in the frequency of influence tactics for different communication media. Furthermore, in the study of hard influence tactics in communication media with similar richness, it is necessary to introduce social aspects and the level of surveillance in order to explain it fully. This study helps managers to understand the relationships between influence tactics and the use of communication media in order to improve their communication effectiveness.

Suggested Citation

  • Vicenc Fernandez & Pep Simo & Mihaela Enache & Jose Sallan, 2012. "The frequency of the dyadic influence tactics according to communication media," Behaviour and Information Technology, Taylor & Francis Journals, vol. 31(6), pages 577-586.
    • Handle: RePEc:taf:tbitxx:v:31:y:2012:i:6:p:577-586
    DOI: 10.1080/0144929X.2010.549510
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