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This doesn’t make sense! Does illegitimate tasks affect innovative behaviour?

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Listed:
  • Shaker Bani-Melhem
  • Rawan Mazen Abukhait
  • Faridahwati Mohd Shamsudin

Abstract

Illegitimate tasks in the workplace are known to associate with several attitudinal and behavioural outcomes for employees, including their well-being, motivation, and turnover intention. However, why and when these adverse impacts influence employees’ innovative behaviours have not yet been examined. The current study thus empirically investigates the impact of illegitimate tasks on the innovative behaviours of employees. It also examines the mediating role of work meaninglessness and the moderating impact of passive leadership in these relationships. The research analyses a sample of 145 employee-supervisor dyads in several public sector organisations in Dubai. The results demonstrate that illegitimate tasks indirectly (via work meaninglessness) and negatively influence innovative behaviours. This influence is strengthened when the supervisor/leader is passive. Our results provide more insight into the potential negative influence of illegitimate tasks on innovative behaviours through perceived work meaninglessness and the exacerbating impact of passive leadership on these relationships.

Suggested Citation

  • Shaker Bani-Melhem & Rawan Mazen Abukhait & Faridahwati Mohd Shamsudin, 2025. "This doesn’t make sense! Does illegitimate tasks affect innovative behaviour?," The Service Industries Journal, Taylor & Francis Journals, vol. 45(1), pages 105-131, January.
    • Handle: RePEc:taf:servic:v:45:y:2025:i:1:p:105-131
    DOI: 10.1080/02642069.2022.2163994
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