IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v44y2024i11-12p900-917.html
   My bibliography  Save this article

Supervisor negative gossip and employees’ thriving at work

Author

Listed:
  • Qianlin Zhu
  • Feng Wei
  • Muhammad Farrukh Moin

Abstract

Drawing on conservation of resources (COR) theory, we examine (a) how supervisor negative gossip affects frontline employees’ thriving at the workplace through positive affect and job self-efficacy and (b) how perceived organizational support (POS) mitigates the adverse effects of supervisor negative gossip on employees. Using a sample of 219 frontline employees from three companies in China, we found that supervisor negative gossip is indirectly and negatively associated with employees’ thriving through reduced employees’ positive affect and job self-efficacy, and that the conditional indirect effect of supervisor negative gossip is stronger in employees who perceive lower levels of organizational support. Our findings extend the literature on the dysfunctional consequences of supervisor negative gossip and highlight the need for leaders to become aware of the impact of negative workplace gossip on employees.

Suggested Citation

  • Qianlin Zhu & Feng Wei & Muhammad Farrukh Moin, 2024. "Supervisor negative gossip and employees’ thriving at work," The Service Industries Journal, Taylor & Francis Journals, vol. 44(11-12), pages 900-917, September.
  • Handle: RePEc:taf:servic:v:44:y:2024:i:11-12:p:900-917
    DOI: 10.1080/02642069.2022.2117301
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642069.2022.2117301
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/02642069.2022.2117301?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:44:y:2024:i:11-12:p:900-917. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.