Transformative service research and COVID-19
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DOI: 10.1080/02642069.2021.1883262
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Cited by:
- Sookhwa Jung & Jaewoo Lee, 2022. "Current and future influences of COVID-19 on the knowledge management function of conventions and exhibitions," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 391-410, June.
- Shahidul Islam & Nazlida Muhamad & Wardah Hakimah Sumardi, 2022. "Customer-perceived service wellbeing in a transformative framework: Research propositions in the area of health services," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(1), pages 219-245, March.
- George Mutugu Mwangi & Stella Despoudi & Oscar Rodriguez Espindola & Konstantina Spanaki & Thanos Papadopoulos, 2022. "A planetary boundaries perspective on the sustainability: resilience relationship in the Kenyan tea supply chain," Annals of Operations Research, Springer, vol. 319(1), pages 661-695, December.
- Ji-Hoon Park & Ribin Seo, 2024. "A contingent value of bricolage strategy on SMEs’ organizational resilience: lessons from the COVID-19 pandemic," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
- Tünde Zita Kovács & András Nábrádi & Szabolcs Tóth & László Huzsvai & Adrián Nagy & Beáta Bittner, 2023. "Sustainable Public Transportation in a Volatile, Uncertain, Complex, and Ambiguous (VUCA) Age," Sustainability, MDPI, vol. 15(21), pages 1-15, October.
- Mert Unur & Guzide Atai & Emel Capkiner & Huseyin Arasli, 2022. "Can Safety Leadership Be an Antidote in the COVID-19 Fear of Job Insecurity and the Work Engagement Relationship in the Norwegian Service Industry? A Moderated-Mediation Model," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
- S. G. Safronov & M. V. Zotova, 2021. "Tertiarization of the Economy in Russian Regions: Deindustrialization or Postindustrialization?," Regional Research of Russia, Springer, vol. 11(3), pages 294-307, July.
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