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The art of retaining seasonal employees: three industry-specific leadership styles

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  • Huseyin Araslı
  • Hasan Evrim Arıcı

Abstract

The majority of leadership studies have centered on various leadership approaches, but there is limited research that has focused on seasonal employee leadership (SEL) in the hospitality literature. Hence, there is a need to develop a new leadership model which could help to understand how to retain seasonal employees in the hospitality industry. This study divided seasonal employees into three types by using semi-structured interviews and document analysis. These are suspended employees (Type-A), seasonal trainee (Type-B), and spoon-feeding employees (Type-C). Three different leadership styles were developed according to each type of seasonal employees; suspending leadership for type A, mentor leadership for type B, and spoon-feeding leadership for type C. The study makes an important contribution to the leadership literature by aligning employee types with different leadership styles in the hospitality industry.

Suggested Citation

  • Huseyin Araslı & Hasan Evrim Arıcı, 2019. "The art of retaining seasonal employees: three industry-specific leadership styles," The Service Industries Journal, Taylor & Francis Journals, vol. 39(3-4), pages 175-205, March.
  • Handle: RePEc:taf:servic:v:39:y:2019:i:3-4:p:175-205
    DOI: 10.1080/02642069.2018.1478412
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    Cited by:

    1. Salih Katircioglu & Huseyin Arasli & Mehmet Necati Cizreliogullari, 2022. "The Role of Ethical Leadership in Psychological Capital and Job Satisfaction of Immigrant Workers: Evidence From the Hotel Industry of Cyprus," SAGE Open, , vol. 12(3), pages 21582440211, July.
    2. Thomas Krabokoukis & Serafeim Polyzos, 2024. "Analyzing the Tourism Seasonality for the Mediterranean Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 8053-8076, June.

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