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Knowledge intensive business services and client innovation

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  • Tai-Shan Hu
  • Chien-Yuan Lin
  • Su-Li Chang

Abstract

Innovative activities, driven by a knowledge economy era, globalization, and pressure of global competition, have profoundly impacted local economies since the late 1980s. Relevant studies in the recent decade have gradually emphasized the increasing importance and continuous expansion of knowledge intensive business services in current economic development. This topic represents a major trend impacting industrialized economies. Therefore, this study elucidates the roles and functions of knowledge intensive business services as an area innovation system evolves. Exactly how technology-based firms and knowledge intensive business services interact with each other, as well as the roles of knowledge intensive business services, is also analyzed by examining how the area innovation system centered in Hsinchu Science-Based Industrial Park in Taiwan has evolved. Results of this study demonstrate that knowledge intensive business services function in an intermediary role in the innovation system. These services enhance their customers' capacity for specialization, subsequently improving their evolutionary capabilities and producing tangible innovative cycles.

Suggested Citation

  • Tai-Shan Hu & Chien-Yuan Lin & Su-Li Chang, 2013. "Knowledge intensive business services and client innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 33(15-16), pages 1435-1455, December.
    • Handle: RePEc:taf:servic:v:33:y:2013:i:15-16:p:1435-1455
    DOI: 10.1080/02642069.2011.634903
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    1. Ron Boschma & Ron Martin (ed.), 2010. "The Handbook of Evolutionary Economic Geography," Books, Edward Elgar Publishing, number 12864.
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    Cited by:

    1. Kohtamäki, Marko & Partanen, Jukka, 2016. "Co-creating value from knowledge-intensive business services in manufacturing firms: The moderating role of relationship learning in supplier–customer interactions," Journal of Business Research, Elsevier, vol. 69(7), pages 2498-2506.

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