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Understanding the relationship between services and innovation: the RESER review of the European service literature on innovation, 2002

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  • John Bryson
  • M. Monnoyer

Abstract

This essay reviews the European literature on innovation by drawing upon specially commissioned reports written by academics located in six countries. The innovation literature is classified into four types: technologist, service-orientated, integrative and theoretical. Each of these types is explored. One of the major findings is that different countries and researchers are at different stages of this life cycle approach to the literature. It is also suggested that the integrative approach is an exciting opportunity for developing the research agenda in this field.

Suggested Citation

  • John Bryson & M. Monnoyer, 2004. "Understanding the relationship between services and innovation: the RESER review of the European service literature on innovation, 2002," The Service Industries Journal, Taylor & Francis Journals, vol. 24(1), pages 205-222, January.
    • Handle: RePEc:taf:servic:v:24:y:2004:i:1:p:205-222
    DOI: 10.1080/02642060412331301212
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    Citations

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    Cited by:

    1. Lilian Santos & Aurora A.C. Teixeira, 2013. "Determinants of innovation performance of Portuguese companies: an econometric analysis by type of innovation and sector with a particular focus on Services," FEP Working Papers 494, Universidade do Porto, Faculdade de Economia do Porto.
    2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
    3. Amit Sareen & Sharadindu Pandey, 2022. "Organizational Innovation in Knowledge Intensive Business Services: The role of Networks, Culture and Resources for Innovation," FIIB Business Review, , vol. 11(1), pages 107-118, March.
    4. Mario Rapaccini & Nicola Saccani & Giuditta Pezzotta & Thomas Burger & Walter Ganz, 2013. "Service development in product-service systems: a maturity model," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 300-319, February.
    5. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    6. Amara, Nabil & D'Este, Pablo & Landry, Réjean & Doloreux, David, 2016. "Impacts of obstacles on innovation patterns in KIBS firms," Journal of Business Research, Elsevier, vol. 69(10), pages 4065-4073.
    7. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    8. John R. Bryson, 2010. "Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 28, Edward Elgar Publishing.
    9. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.

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