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Combinational and dislocated knowledge and the norwegian client-consultant relationship

Author

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  • Grete Rusten
  • Hallgeir Gammelsæter
  • John Bryson

Abstract

This article makes two contributions to the literature on producer services. First, the ‘knowledge combinational’ problem of small firms is identified and explored in relation to the interplay of forms of internal and external expertise and knowledge. Second, the role geographic distance plays in a company's decision to employ a particular consultant is explored. The importance, in specific situations, of forms of dislocated expertise or knowledge is identified. By this is meant external expertise that is removed from the client's local social milieu. The article is based on detailed case studies of two small Norwegian companies.

Suggested Citation

  • Grete Rusten & Hallgeir Gammelsæter & John Bryson, 2004. "Combinational and dislocated knowledge and the norwegian client-consultant relationship," The Service Industries Journal, Taylor & Francis Journals, vol. 24(1), pages 155-170, January.
  • Handle: RePEc:taf:servic:v:24:y:2004:i:1:p:155-170
    DOI: 10.1080/02642060412331301182
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    Cited by:

    1. Iuan-Yuan Lu & Teng-Hu Su & Ing-Chung Huang, 2009. "Consulting knowledge and organisation's absorptive capacity: A communication chain perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 30(12), pages 2007-2022, June.

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