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The Concept of Labour and Competence Requirements in a Service Economy

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  • Jacques De Bandt

Abstract

This article is about the fundamental changes which economic systems are undergoing, upon entering the information age.Economic theory, built on the ‘industrial’ paradigm, is not adapted to the new realities of service relations or informational service activities. Because of the rapidly increasing importance of services, many parts of economic theory can be shown not to be relevant and, because of some essential differences, not to be adaptable. A new ‘information’ paradigm is needed, corresponding to the decisive character of ‘knowledge production’ in the creation of values and wealth. The article discusses at some length the new concept of labour; and some of the implications.

Suggested Citation

  • Jacques De Bandt, 1999. "The Concept of Labour and Competence Requirements in a Service Economy," The Service Industries Journal, Taylor & Francis Journals, vol. 19(1), pages 1-17, January.
    • Handle: RePEc:taf:servic:v:19:y:1999:i:1:p:1-17
    DOI: 10.1080/02642069900000001
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    Cited by:

    1. Henk Kox & Luis Rubalcaba, 2007. "Business services and the changing structure of European economic growth," CPB Memorandum 183, CPB Netherlands Bureau for Economic Policy Analysis.
    2. Michael Peneder & Serguei Kaniovski & Bernhard Dachs, 2003. "What follows tertiarisation? structural change and the role of knowledge-based services," The Service Industries Journal, Taylor & Francis Journals, vol. 23(2), pages 47-66, March.
    3. Kox, Henk L.M. & Rubalcaba, Luis, 2007. "Business services and the changing structure of European economic growth," MPRA Paper 3750, University Library of Munich, Germany.
    4. Tsui-Yii Shih, 2008. "The determinate effects of competences and decision process factors on firms' internationalisation," The Service Industries Journal, Taylor & Francis Journals, vol. 30(14), pages 2329-2350, November.
    5. Henk Kox & Luis Rubalcaba, 2007. "Analysing the Contribution of Business Services to European Economic Growth," Bruges European Economic Research Papers 9, European Economic Studies Department, College of Europe.
    6. Desislava Kolarova, 2006. "Microeconomic Aspects in Business Services’ Development: the Case of Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 90-119.
    7. Lei, Jing & de Ruyter, Ko & Wetzels, Martin, 2008. "Consumer Responses to Vertical Service Line Extensions," Journal of Retailing, Elsevier, vol. 84(3), pages 268-280.

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