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An Investigation of the Current Practices of In-House Employee Training and Development within Hotels in Scotland

Author

Listed:
  • Ian Buick
  • Ganesan Muthu

Abstract

This article presents the results of an itlvestigation of in-house employee training and development practices within hotels in Scotland having 50 or more bedroonls front an operation/ management perspective. Issites pertaining to employee trainitzg and development practices are identified - reduction in st@ turnover; responsibility for staff traitzing and development, time constraints, variety of training methods and training frequency. III the context of training and development, with particular reference to issues ident, a number of recommendations are postulated.

Suggested Citation

  • Ian Buick & Ganesan Muthu, 1997. "An Investigation of the Current Practices of In-House Employee Training and Development within Hotels in Scotland," The Service Industries Journal, Taylor & Francis Journals, vol. 17(4), pages 652-668, October.
    • Handle: RePEc:taf:servic:v:17:y:1997:i:4:p:652-668
    DOI: 10.1080/02642069700000039
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    Cited by:

    1. Shelash, Mohammad & Sulieman, Ibraheem, 2011. "Human resource management practices in ZAIN cellular communications company operating in Jordan," Perspectives of Innovations, Economics and Business (PIEB), Prague Development Center (PRADEC), vol. 8(2), pages 1-9, August.
    2. Sulieman Ibraheem Shelash Mohammad, 2011. "Human Resource Management Practices In Zain Cellular Communications Company Operating In Jordan," Perspectives of Innovation in Economics and Business (PIEB), Prague Development Center, vol. 8(2), pages 26-34, August.

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