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Understanding users’ continuance intentions to use smart-connected sports products

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  • Jaeki Song
  • Junghwan Kim
  • Kwangmin Cho

Abstract

•Study draws on theory of planned behavior to explain smart-connected sports products.•Users’ continuance intention has more insights in smart-connected sports products.•Technology/fashion-related factors affect attitude toward smart-connected sports products.•Technical functionality facilitates technical environments for users’ behavioral control.•Social comparison can be considerable for users’ continuance intention.The authors investigate the salient factors that influence users’ continuance intentions to use smart-connected sports products. Drawing on the theory of planned behavior (TPB), they propose that three major factors—attitude, social comparison as social influence, and perceived behavioral control—significantly influence users’ continuance intentions. Smart-connected sports product users (N = 236) participated in this study. Collected data were analyzed using Partial Least Squares (PLS) modeling. Results suggest two different attitudinal beliefs—technology-related (perceived usefulness) and fashion-related (perceived comfort) factors—of smart-connected sports products influence attitudes toward the products and that control-related factors (technical functionality and facilitating conditions) play a role in regulating users’ volitional behaviors from their intentions. The authors highlight user beliefs of smart-connected sports products based on TPB and propose a concrete, practical set of factors that practitioners might manipulate to facilitate users’ continuance intentions to use smart-connected sports products.

Suggested Citation

  • Jaeki Song & Junghwan Kim & Kwangmin Cho, 2018. "Understanding users’ continuance intentions to use smart-connected sports products," Sport Management Review, Taylor & Francis Journals, vol. 21(5), pages 477-490, December.
    • Handle: RePEc:taf:rsmrxx:v:21:y:2018:i:5:p:477-490
    DOI: 10.1016/j.smr.2017.10.004
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    Citations

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    Cited by:

    1. Salvador Angosto & Jerónimo García-Fernández & Irena Valantine & Moisés Grimaldi-Puyana, 2020. "The Intention to Use Fitness and Physical Activity Apps: A Systematic Review," Sustainability, MDPI, vol. 12(16), pages 1-25, August.
    2. Perez-Aranda, Javier & González Robles, Eva M. & Alarcón Urbistondo, Pilar, 2023. "Understanding antecedents of continuance and revisit intentions: The case of sport apps," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    3. Tu, Rungting & Hsieh, Peishan & Feng, Wenting, 2019. "Walking for fun or for “likes”? The impacts of different gamification orientations of fitness apps on consumers’ physical activities," Sport Management Review, Elsevier, vol. 22(5), pages 682-693.
    4. Chenming Peng & Hong Zhao & Sha Zhang, 2021. "Determinants and Cross-National Moderators of Wearable Health Tracker Adoption: A Meta-Analysis," Sustainability, MDPI, vol. 13(23), pages 1-16, December.
    5. Javier Perez-Aranda & Eva M. González Robles & Pilar Alarcón Urbistondo, 2021. "Sport-related physical activity in tourism: an analysis of antecedents of sport based applications use," Information Technology & Tourism, Springer, vol. 23(1), pages 97-120, March.
    6. Jerónimo García-Fernández & Pablo Gálvez-Ruiz & Moisés Grimaldi-Puyana & Salvador Angosto & Jesús Fernández-Gavira & M. Rocío Bohórquez, 2020. "The Promotion of Physical Activity from Digital Services: Influence of E-Lifestyles on Intention to Use Fitness Apps," IJERPH, MDPI, vol. 17(18), pages 1-15, September.
    7. Xin Liao & Dongming Wu & Qianqian Zhang & Ge Han, 2021. "How to Improve Users’ Loyalty to Smart Health Devices? The Perspective of Compatibility," Sustainability, MDPI, vol. 13(19), pages 1-17, September.
    8. Wu, Ruijuan & Li, Peiyu, 2023. "Continuance intention to use self-delivery boxes: An empirical study in Tianjin, China," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    9. Inje Cho & Kyriaki Kaplanidou & Shintaro Sato, 2021. "Gamified Wearable Fitness Tracker for Physical Activity: A Comprehensive Literature Review," Sustainability, MDPI, vol. 13(13), pages 1-15, June.
    10. Westmattelmann, Daniel & Grotenhermen, Jan-Gerrit & Sprenger, Marius & Rand, William & Schewe, Gerhard, 2021. "Apart we ride together: The motivations behind users of mixed-reality sports," Journal of Business Research, Elsevier, vol. 134(C), pages 316-328.
    11. Carolin Siepmann & Pascal Kowalczuk, 2021. "Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 795-809, December.

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