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The influence of organizational culture on job satisfaction and intention to leave

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  • Eric W. MacIntosh
  • Alison Doherty

Abstract

This investigation examined the impact of organizational culture on job satisfaction and intention to leave the organization through a survey of fitness staff. Organizational culture is commonly known as the values, beliefs and basic assumptions that help guide and coordinate member behaviour. The Cultural Index for Fitness Organizations (CIFO) was developed to measure organizational culture in the fitness industry specifically. Exploratory factor analysis revealed eight factors that represent cultural dimensions common to this context: staff competency, atmosphere, connectedness, formalization, sales, service-equipment, service-programs, and organizational presence. Path analysis was used to examine the relationship among the organizational culture factors, job satisfaction and intention to leave. Results produced a partially mediated model of organizational culture that explained 14.3% of the variance in job satisfaction and 50.3% of the variance with intention to leave the organization. The findings highlight the multidimensionality of organizational culture and its complexity in the fitness industry.

Suggested Citation

  • Eric W. MacIntosh & Alison Doherty, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Taylor & Francis Journals, vol. 13(2), pages 106-117, April.
    • Handle: RePEc:taf:rsmrxx:v:13:y:2010:i:2:p:106-117
    DOI: 10.1016/j.smr.2009.04.006
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    Citations

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    Cited by:

    1. Alexandra Marcos & Cristina García-Ael & Gabriela Topa, 2020. "The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers," IJERPH, MDPI, vol. 17(20), pages 1-21, October.
    2. Yong-Sun Chang & Jian Hui Guo & Joel M. Evans, 2023. "Flexible but stable: the mediated influence of an organization’s culture on performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 463-492, February.
    3. Muhammad Mahbubur Rahman & Faruk Bhuiyan & Munshi Samaduzzaman & Parvez Mia & Ishtiaque Mahmood, 2023. "Corporate Sustainability by Combating Bribery: The Role of an Organisation Culture and Its Impact on the Organisation’s Performance," Sustainability, MDPI, vol. 15(8), pages 1-16, April.
    4. Munwar Hussain Pahi & Kamal Ab. Hamid & Nadeem Khalid, 2016. "Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 617-624.
    5. Erkan Taskiran & Canan Cetin & Ata Ozdemirci & Baki Aksu & Meri Istoriti, 2017. "The Effect of the Harmony between Organizational Culture and Values on Job Satisfaction," International Business Research, Canadian Center of Science and Education, vol. 10(5), pages 133-147, May.
    6. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    7. Simovic, Olivera & Perovic, Djurdjica & Raicevic, Milica, 2019. "The Relationship Between Organizational Culture and Employees’ Satisfaction Shown on the Example of Tourism Businesses in Montenegro," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 349-358, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    8. Rita Aryani & Widodo Widodo, 2020. "The Determinant of Organizational Culture and Its Impact on Organization: A Conceptual Framework," International Journal of Higher Education, Sciedu Press, vol. 9(3), pages 1-64, June.
    9. Nurasnida Miswadi & Aida Azlina Mansor, 2023. "Exploring the Nexus of Work-Life Balance Sub-Factors and Job Satisfaction: A Study on Executives in the Commercial Banking Sector," Information Management and Business Review, AMH International, vol. 15(3), pages 1-9.
    10. Misener, Katie & Doherty, Alison, 2014. "In support of sport: Examining the relationship between community sport organizations and sponsors," Sport Management Review, Elsevier, vol. 17(4), pages 493-506.
    11. Nebojša Janićijević & Gordana Nikčević & Vladimir Vasić, 2018. "The Influence Of Organizational Culture On Job Satisfaction," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 63(219), pages 83-114, October –.
    12. Ammar Ahmed & Ismail bin Lebai Othman, 2017. "The Impact of Strategic Attributes on Organizational Performance in Pakistan Banking Sector: A Review and Suggestions for Future Research," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(8), pages 371-387, August.

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