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Post-purchase Counseling and Default Resolutions among Low- and Moderate- Income Borrowers

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  • Lei Ding
  • Roberto Quercia
  • Janneke Ratcliffe

Abstract

The rise of delinquencies and foreclosures in a softening housing market calls for systematic studies of default behavior and efforts to minimize the default risks. Using a sample of residential mortgages made to low- to moderate-income borrowers, this paper empirically examines the impact of a proactive postpurchase counseling service on moderately delinquent mortgages. It demonstrates that well-timed, situation-appropriate counseling, even over the phone, effectively increases the curing probability of delinquent borrowers. The findings hold even after accounting for unobserved heterogeneity among borrowers and the endogeneity problem. Many other factors, such as home equity, local economic conditions, and borrower and loan characteristics, also impact the transition of delinquencies.

Suggested Citation

  • Lei Ding & Roberto Quercia & Janneke Ratcliffe, 2008. "Post-purchase Counseling and Default Resolutions among Low- and Moderate- Income Borrowers," Journal of Real Estate Research, Taylor & Francis Journals, vol. 30(3), pages 315-344, January.
    • Handle: RePEc:taf:rjerxx:v:30:y:2008:i:3:p:315-344
    DOI: 10.1080/10835547.2008.12091223
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