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Landlords, Tenants and E-Commerce: Will the Retail Industry Change Significantly?

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  • Elaine Worzala
  • Anne McCarthy

Abstract

Executive Summary. Internet sales of goods were approximately $170 billion in 1999 and are expected to increase rapidly (Center for Research in Electronic Commerce, 1999). Predictions about the impact of e-commerce on retailers change just as rapidly. No study to date has analyzed the impact the Internet might have on individual retailers and their plans for expansion. This study provides an empirical baseline from which to track changes. On-site interviews of tenants at four types of retail locations revealed that unique products, high levels of service and closeness to the customer are important retailer strategies. Further, only a small number of retailers expect Internet sales to have a negative impact on their need for retail space.

Suggested Citation

  • Elaine Worzala & Anne McCarthy, 2001. "Landlords, Tenants and E-Commerce: Will the Retail Industry Change Significantly?," Journal of Real Estate Portfolio Management, Taylor & Francis Journals, vol. 7(2), pages 89-97, January.
  • Handle: RePEc:taf:repmxx:v:7:y:2001:i:2:p:89-97
    DOI: 10.1080/10835547.2001.12089640
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