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Psychological resilience, organizational resilience and life satisfaction in tourism firms: insights from the Canterbury earthquakes

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Listed:
  • Girish Prayag
  • Samuel Spector
  • Caroline Orchiston
  • Mesbahuddin Chowdhury

Abstract

From a socio-ecological systems perspective, resilience is dynamic, multi-dimensional and multi-scale. This study provides evidence of the relationship between different types of resilience (psychological, employee and organizational resilience) affecting the recovery of tourism organizations after the Canterbury earthquakes in 2010/2011. A survey of tourism business owners and employees (managers) was undertaken five years after the February 2011 earthquakes. Results show significant and positive relationships between psychological and employee resilience. Further, employee resilience contributes to both life satisfaction of tourism business operators and organizational resilience. Life satisfaction of business owners and managers contributes to organizational resilience. Implications for the well-being of tourism business owners and managers, and ways of strengthening both psychological and organizational resilience are suggested.

Suggested Citation

  • Girish Prayag & Samuel Spector & Caroline Orchiston & Mesbahuddin Chowdhury, 2020. "Psychological resilience, organizational resilience and life satisfaction in tourism firms: insights from the Canterbury earthquakes," Current Issues in Tourism, Taylor & Francis Journals, vol. 23(10), pages 1216-1233, May.
  • Handle: RePEc:taf:rcitxx:v:23:y:2020:i:10:p:1216-1233
    DOI: 10.1080/13683500.2019.1607832
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    Citations

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    Cited by:

    1. Stephan Leitner, 2023. "Building resilient organizations: The roles of top-down vs. bottom-up organizing," Papers 2305.07352, arXiv.org, revised Jan 2024.
    2. Ibrahim A. Elshaer, 2024. "Come and Gone! Psychological Resilience and Organizational Resilience in Tourism Industry Post COVID-19 Pandemic: The Role of Life Satisfaction," Sustainability, MDPI, vol. 16(2), pages 1-18, January.
    3. Oumaima Lamhour & Larbi Safaa & Dalia PerkumienÄ—, 2023. "What Does the Concept of Resilience in Tourism Mean in the Time of COVID-19? Results of a Bibliometric Analysis," Sustainability, MDPI, vol. 15(12), pages 1-23, June.

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