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Integrated performance management using information technology: a study of UK charities

Author

Listed:
  • Diana Limburg
  • Cathy Knowles
  • Maureen McCulloch
  • Laura Spira

Abstract

This paper explores how UK charities use information technology (IT) to support integrated performance management (IPM). Based on six case studies of small and medium-sized charities (SMCs), it finds that SMCs see IT as important for IPM, but face significant barriers establishing effective IPM. The paper concludes that charities would benefit from a more strategic infrastructure approach to IT, integrating IT for data, information and knowledge.

Suggested Citation

  • Diana Limburg & Cathy Knowles & Maureen McCulloch & Laura Spira, 2017. "Integrated performance management using information technology: a study of UK charities," Public Money & Management, Taylor & Francis Journals, vol. 37(3), pages 181-188, April.
    • Handle: RePEc:taf:pubmmg:v:37:y:2017:i:3:p:181-188
    DOI: 10.1080/09540962.2017.1281657
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    Cited by:

    1. Jurij JakliÄ & Vesna Bosilj-VukÅ¡ić & Jan Mendling & Mojca Indihar Å temberger, 2021. "The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance," SAGE Open, , vol. 11(3), pages 21582440211, August.

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