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Measuring productivity: an approach to measuring quality weighted outputs in social care

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  • Ann Netten
  • Julien Forder

Abstract

This article describes an approach to measuring outputs of social care that is intended to reflect changes in quality and outcomes over time. The approach is applied using available data on services for older people, illustrating both the potential and some of the challenges of putting it into practice. The results reflect the impact of policy on the outputs of home care and care homes, allowing us to identify changes in the productivity of resources in caring for an ageing population, an issue of international concern.

Suggested Citation

  • Ann Netten & Julien Forder, 2010. "Measuring productivity: an approach to measuring quality weighted outputs in social care," Public Money & Management, Taylor & Francis Journals, vol. 30(3), pages 159-166, May.
    • Handle: RePEc:taf:pubmmg:v:30:y:2010:i:3:p:159-166
    DOI: 10.1080/09540961003794295
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    Cited by:

    1. Forder, Julien E. & Caiels, James, 2011. "Measuring the outcomes of long-term care," Social Science & Medicine, Elsevier, vol. 73(12), pages 1766-1774.
    2. Iparraguirre, José Luis & Ma, Ruosi, 2015. "Efficiency in the provision of social care for older people. A three-stage Data Envelopment Analysis using self-reported quality of life," Socio-Economic Planning Sciences, Elsevier, vol. 49(C), pages 33-46.
    3. Julien Forder & Florin Vadean & Stacey Rand & Juliette Malley, 2018. "The impact of long‐term care on quality of life," Health Economics, John Wiley & Sons, Ltd., vol. 27(3), pages 43-58, March.
    4. Wei Yang & Julien Forder & Olena Nizalova, 2017. "Measuring the productivity of residential long-term care in England: methods for quality adjustment and regional comparison," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 18(5), pages 635-647, June.
    5. Julien Forder & Katerina Gousia & Eirini-Christina Saloniki, 2019. "The impact of long-term care on primary care doctor consultations for people over 75 years," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(3), pages 375-387, April.

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