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Performing ‘Performance’—A Comedy in Five Acts

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  • Colin Talbot

Abstract

The public service in the United Kingdom is awash with performance data. From the ubiquitous league tables for schools, local authorities and police services, through key performance indicators for civil service agencies right up to Government-level Public Service Agreements, the number of published performance data sets probably now reaches five figures annually. The author discusses some of the aspects of being what are probably the most ‘performance-reported’ public services in the world.

Suggested Citation

  • Colin Talbot, 2000. "Performing ‘Performance’—A Comedy in Five Acts," Public Money & Management, Taylor & Francis Journals, vol. 20(4), pages 63-68, October.
    • Handle: RePEc:taf:pubmmg:v:20:y:2000:i:4:p:63-68
    DOI: 10.1111/1467-9302.00238
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    Cited by:

    1. Mario Nicoliello & Dennis Tracchia, 2014. "La misurazione della performance nel settore pubblico: il caso del trasporto pubblico locale," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2014(1), pages 35-53.
    2. Mary Bowerman & Christopher Humphrey, 2001. "Should Non-Financial Performance Information be Audited? The Case ofPublic Service Agreements in UK Government," Australian Accounting Review, CPA Australia, vol. 11(25), pages 35-43, November.
    3. David Mason & Carola Hillenbrand & Kevin Money, 2014. "Are Informed Citizens More Trusting? Transparency of Performance Data and Trust Towards a British Police Force," Journal of Business Ethics, Springer, vol. 122(2), pages 321-341, June.

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