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Can't You Count? Public Service Delivery and Standardized Measurement Challenges - The Case of Community Composting

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  • Rachel Slater
  • Mike Aiken

Abstract

Performance measurement is increasingly important for UK third sector organizations (TSOs) driven in part by policymakers' interest in harnessing them as deliverers of public services. This article examines a developing and little researched constituency of TSOs - community composters - which has become attractive to policymakers facing obligations to reduce, recycle, and reuse waste. The research, which included the first extensive survey of this constituency combined with a purposive case study investigation, found a highly diverse set of organizations. The analysis proposes five types of community composters and explores the challenges to developing a standardized measurement regime.

Suggested Citation

  • Rachel Slater & Mike Aiken, 2015. "Can't You Count? Public Service Delivery and Standardized Measurement Challenges - The Case of Community Composting," Public Management Review, Taylor & Francis Journals, vol. 17(8), pages 1085-1102, September.
    • Handle: RePEc:taf:pubmgr:v:17:y:2015:i:8:p:1085-1102
    DOI: 10.1080/14719037.2014.881532
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    Cited by:

    1. Cecilia Bruni & Çağrı Akyol & Giulia Cipolletta & Anna Laura Eusebi & Donatella Caniani & Salvatore Masi & Joan Colón & Francesco Fatone, 2020. "Decentralized Community Composting: Past, Present and Future Aspects of Italy," Sustainability, MDPI, vol. 12(8), pages 1-20, April.
    2. Mercedes Ruiz-Lozano & Pilar Tirado-Valencia & Antonio Sianes & Antonio Ariza-Montes & Vicente Fernández-Rodríguez & Mª Carmen López-Martín, 2020. "SROI Methodology for Public Administration Decisions about Financing with Social Criteria. A Case Study," Sustainability, MDPI, vol. 12(3), pages 1-16, February.
    3. Bauwens, Thomas & Hekkert, Marko & Kirchherr, Julian, 2020. "Circular futures: What Will They Look Like?," Ecological Economics, Elsevier, vol. 175(C).

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