IDEAS home Printed from https://ideas.repec.org/a/taf/pubmgr/v16y2014i3p358-382.html
   My bibliography  Save this article

Why People Co-Produce: Analysing citizens' perceptions on co-planning engagement in health care services

Author

Listed:
  • van Eijk
  • Steen

Abstract

The aim of this article is to comprehend the motivation of citizens to co-produce. More specifically, it considers citizens' motivations to engage in co-planning activities of health care services. The article brings together theoretical insights and empirical data. First, we integrate insights from different strands of literature. We combine literature on citizen participation, political efficacy, co-production, volunteerism, public service motivation, and customer engagement to offer a first understanding of citizens' motivations to actively engage as co-producers of public services. Next, empirical data are derived from one specific case: citizens participating in client councils in health care organizations. Q-methodology, a method designed to systematically study persons' viewpoints, is used to distinguish different perspectives citizen have on their engagement in co-production. Our analysis of citizens' motivations to engage in client councils enables us to identify four types of citizen co-producers, which we label: the semi-professional, the socializer, the network professional, and the aware co-producer. Implications for future research studying citizens' motivations in a broader range of co-production cases are discussed.

Suggested Citation

  • van Eijk & Steen, 2014. "Why People Co-Produce: Analysing citizens' perceptions on co-planning engagement in health care services," Public Management Review, Taylor & Francis Journals, vol. 16(3), pages 358-382, April.
    • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:3:p:358-382
    DOI: 10.1080/14719037.2013.841458
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2013.841458
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14719037.2013.841458?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. McMullin, Caitlin, 2018. "Co-production and the third sector: A comparative study of England and France," Thesis Commons 578d3, Center for Open Science.
    2. Miao, Qing & Schwarz, Susan & Schwarz, Gary, 2021. "Responding to COVID-19: Community volunteerism and coproduction in China," World Development, Elsevier, vol. 137(C).
    3. Gabriele Palozzi & Sandro Brunelli & Camilla Falivena, 2018. "Higher Sustainability and Lower Opportunistic Behaviour in Healthcare: A New Framework for Performing Hospital-Based Health Technology Assessment," Sustainability, MDPI, vol. 10(10), pages 1-19, October.
    4. Meetiyagoda, Lakshika & Mahanama, P.K.S. & Ley, Astrid & Amarawickrama, Susantha, 2024. "Relationship between sense of place and co-creation process: A systematic literature review," Land Use Policy, Elsevier, vol. 136(C).
    5. Poncian, Japhace & Jose, Jim, 2019. "Resource governance and community participation: Making hydrocarbon extraction work for Tanzania," Resources Policy, Elsevier, vol. 62(C), pages 84-93.
    6. Jinpeng Wu & Jing Xiong, 2022. "How Governance Tools Facilitate Citizen Co-Production Behavior in Urban Community Micro-Regeneration: Evidence from Shanghai," Land, MDPI, vol. 11(8), pages 1-18, August.
    7. Mary S. Mangai & Michiel S. Vries, 2019. "You Just Have to Ask Coproduction of Primary Healthcare in Ghana and Nigeria," Public Organization Review, Springer, vol. 19(2), pages 273-291, June.
    8. Aldona Frączkiewicz-Wronka & Martyna Wronka-Pośpiech, 2018. "How Practices of Managing Partnerships Contributes to the Value Creation—Public–Social Partnership Perspective," Sustainability, MDPI, vol. 10(12), pages 1-25, December.
    9. Gregory A. PORUMBESCU & Nicola BELLE & Maria CUCCINIELLO & Greta NASI, 2019. "Does Transparency Lead To Coproduction?," TAD 14 The disciplines and the study of Public Administration: Transatlantic perspectives in the margin of the 14th Administration and Public Management International Conference, Bucharest, June 6-18 6, Research Centre in Public Administration and Public Services, Bucharest, Romania.
    10. Asbjørn Sonne Nørgaard, 2018. "Human behavior inside and outside bureaucracy: Lessons from psychology," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 1(1).
    11. Zane Zeibote & Tatjana Muravska & Romans Putans, 2019. "Improving Digitalization Through Co-Creation: Case Of The Citadel Project," Economy & Business Journal, International Scientific Publications, Bulgaria, vol. 13(1), pages 407-424.
    12. Meghan Alexander & Suraje Dessai, 2019. "What can climate services learn from the broader services literature?," Climatic Change, Springer, vol. 157(1), pages 133-149, November.
    13. Stefano Landi & Salvatore Russo, 2019. "Co-production as an interpretative framework in the creation of value in public services," Working Papers 01, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmgr:v:16:y:2014:i:3:p:358-382. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPXM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.