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Policy Alienation of Public Professionals

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  • Lars Tummers
  • Victor Bekkers
  • Bram Steijn

Abstract

Today, many public professionals feel estranged from the policy programmes they implement; that is, they experience ‘policy alienation’. This is of concern as, for satisfactory implementation, some identification with the policy is required. We conceptualize policy alienation based on the sociological concept of work alienation, and show how this can be used in policy implementation research. Studying a Dutch case of professionals implementing a new work disability decree, we observe how NPM practices increase policy alienation because of a perceived dysfunctional focus on efficiency and results. A large number of policy changes and stricter implementation rules further increased policy alienation.

Suggested Citation

  • Lars Tummers & Victor Bekkers & Bram Steijn, 2009. "Policy Alienation of Public Professionals," Public Management Review, Taylor & Francis Journals, vol. 11(5), pages 685-706, September.
    • Handle: RePEc:taf:pubmgr:v:11:y:2009:i:5:p:685-706
    DOI: 10.1080/14719030902798230
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    Cited by:

    1. Jiayuan Li, 2018. "Translating Idea into Reality? A Q-Methodological Investigation of Chinese Local Officials’ Response to the Initiative of a Happiness Index," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(2), pages 433-452, September.
    2. Tummers, L.G. & Van de Walle, Steven, 2012. "Explaining health care professionals’ resistance to implement Diagnosis Related Groups: (No) benefits for society, patients and professionals," Health Policy, Elsevier, vol. 108(2), pages 158-166.
    3. Moutasem A. Zakkar & Samantha B. Meyer & Craig R. Janes, 2021. "Evidence and politics of patient experience in Ontario: The perspective of healthcare providers and administrators," International Journal of Health Planning and Management, Wiley Blackwell, vol. 36(4), pages 1189-1206, July.
    4. Maayan Davidovitz & Nissim Cohen, 2022. "Alone in the campaign: Distrust in regulators and the coping of front‐line workers," Regulation & Governance, John Wiley & Sons, vol. 16(4), pages 1005-1021, October.
    5. McCabe Thomas Joseph & Sambrook Sally Anne, 2019. "A discourse analysis of managerialism and trust amongst nursing professionals," The Irish Journal of Management, Sciendo, vol. 38(1), pages 38-53, December.
    6. Wittels, Annabelle Sophie, 2020. "The effect of politician-constituent conflict on bureaucratic responsiveness under varying information frames," SocArXiv 4x8q2, Center for Open Science.
    7. Anat Gofen & Oliver Meza & Elizabeth Pérez Chiqués, 2022. "When street‐level implementation meets systemic corruption," Public Administration & Development, Blackwell Publishing, vol. 42(1), pages 72-84, February.

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