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Strategic management tools and public sector management

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  • Wil Williams
  • Duncan Lewis

Abstract

This article highlights the applicability and effectiveness of two well established strategic management tools, value chain and stakeholder analyses, in the context of seven public sector strategic consultancy projects. The article provides a strong justification for the use of both models, when used independently, but particularly in conjunction, as powerful strategic analytical frameworks that can significantly encourage and illuminate strategic discourses in public sector organizations. The article establishes that strategic tools such as value chain analysis, when applied in the public sector context, require significant adaptation to maximize their contribution to understanding a given situation. This study proposes that the strategic analysis of relationships that build or contribute to concepts of organizational value are of limited importance if the complex web of interdependent relationships themselves are not clearly demonstrated. This work therefore makes a clear case for applying two strategic models, value chain analysis and stakeholder analysis, in an analogous way to demonstrate how strategic understanding in the public sector is enhanced as a result of such symbiosis.

Suggested Citation

  • Wil Williams & Duncan Lewis, 2008. "Strategic management tools and public sector management," Public Management Review, Taylor & Francis Journals, vol. 10(5), pages 653-671, September.
    • Handle: RePEc:taf:pubmgr:v:10:y:2008:i:5:p:653-671
    DOI: 10.1080/14719030802264382
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    Cited by:

    1. Rob Vluggen & Cees J. Gelderman & Janjaap Semeijn & Marc van Pelt, 2019. "Sustainable Public Procurement—External Forces and Accountability," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    2. José Guimón* & Sergey Filippov, 2012. "Competing for High-quality FDI: Management Challenges for Investment Promotion Agencies," Institutions and Economies (formerly known as International Journal of Institutions and Economies), Faculty of Economics and Administration, University of Malaya, vol. 4(2), pages 25-44, July.
    3. Yip, Man Hang & Juhola, Tomi, 2015. "Stakeholder involvement in software system development – Insights into the influence of product-service ratio," Technology in Society, Elsevier, vol. 43(C), pages 105-114.
    4. Juan José Tarí & Carolina Madeleine, 2010. "Introducing management models in service organisations in developed and developing countries," The Service Industries Journal, Taylor & Francis Journals, vol. 32(5), pages 789-806, October.

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