IDEAS home Printed from https://ideas.repec.org/a/taf/oaefxx/v11y2023i1p2217582.html
   My bibliography  Save this article

How does digital transformation impact bank performance?

Author

Listed:
  • Lan Nguyen-Thi-Huong
  • Hung Nguyen-Viet
  • Anh Nguyen-Phuong
  • Duy Van Nguyen

Abstract

Digital transformation is a keyword that has not only been mentioned in recent years but is also strongly applied by companies. However, the benefits of digital transformation for companies are still an issue that needs to be researched. Therefore, this study is conducted to determine the dynamics of digital transformation on banking business results. The research was conducted with joint stock commercial banks in Vietnam listed on the stock exchange. Based on text analysis on annual reports to measure banks’ digital transformation level from 2015 to 2021. Research results have shown that digital transformation has a negative impact on bank’s performance (through the return on assets and return on equity). Furthermore, the study also found that there was a paradoxical situation where COVID-19 increased the profits of banks. This result provides exciting discussions related to digital transformation and bank performance.

Suggested Citation

  • Lan Nguyen-Thi-Huong & Hung Nguyen-Viet & Anh Nguyen-Phuong & Duy Van Nguyen, 2023. "How does digital transformation impact bank performance?," Cogent Economics & Finance, Taylor & Francis Journals, vol. 11(1), pages 2217582-221, December.
    • Handle: RePEc:taf:oaefxx:v:11:y:2023:i:1:p:2217582
    DOI: 10.1080/23322039.2023.2217582
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/23322039.2023.2217582
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/23322039.2023.2217582?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hui Zhou & Lin Xu, 2023. "Bank Digital Transformation and Enterprise Innovation—Evidence from China," Sustainability, MDPI, vol. 15(22), pages 1-25, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:oaefxx:v:11:y:2023:i:1:p:2217582. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/OAEF20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.