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Social media advertisements and their influence on consumer purchase intention

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  • Sriram K V
  • Namitha KP
  • Giridhar B Kamath

Abstract

Rapid rise in social media users has spawned a new form of advertising for businesses called social media advertising. Advertisers have long faced one of the most important challenges: low consumer acceptability of commercials. It is vital to identify the most salient elements of social media advertisements that influence how consumers see them. The purpose of this study is to determine the factors that influence how social media advertisements are perceived and their effect on customer purchase intent. We performed a survey and utilized exploratory factor analysis to determine which characteristics significantly influenced how people perceived social media advertisements. Structural Equation Modelling was used to investigate the effect of customer characteristics on purchase intention. The findings indicate that creative characteristics, attention-grabbing details, emotional appeal, and celebrity endorsement all had an effect on how social media advertising was evaluated. The study discovered that elements such as attention-grabbing details, celebrity endorsement, and emotional appeal have a considerable impact on customer purchase intention. A sufficient emphasis on the aforementioned traits would aid in the development of effective social media marketing and increase consumer buying intent.

Suggested Citation

  • Sriram K V & Namitha KP & Giridhar B Kamath, 2021. "Social media advertisements and their influence on consumer purchase intention," Cogent Business & Management, Taylor & Francis Journals, vol. 8(1), pages 2000697-200, January.
  • Handle: RePEc:taf:oabmxx:v:8:y:2021:i:1:p:2000697
    DOI: 10.1080/23311975.2021.2000697
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    Cited by:

    1. Sook Fern Yeo & Cheng Ling Tan & Ajay Kumar & Kim Hua Tan & Jee Kit Wong, 2022. "Investigating the impact of AI-powered technologies on Instagrammers’ purchase decisions in digitalization era–A study of the fashion and apparel industry," Post-Print hal-03628402, HAL.
    2. Hanna Kimberly M. Arcino. & Alyssa Ashley R. Desamero & Juliana R. Tayuman, 2024. "Using Facebook Meta Ads to Enhance Customer Engagement for Small Businesses with Beauty Products Reselling Businesses in the Philippines," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(8), pages 2330-2347, August.
    3. Nguyen, Binh Hai Thi & Nguyen, Luan Thanh, 2022. "Factors affecting consumers' intention to shop online on TikTok social network in Ho Chi Minh City," MPRA Paper 119044, University Library of Munich, Germany.

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