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The impact of servant leadership on employees attitudinal and behavioural outcomes

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  • Noor Ahmed Brohi
  • Amer Hamzah Jantan
  • Muhammad Asif Qureshi
  • Abdul Rahman Bin Jaffar
  • Juha Bin Ali
  • Kamal Bin Ab Hamid

Abstract

The primary aims of this research are to test (1) if the servant leadership style of managers reduces the turnover intention of employees directly and indirectly through psychological safety and (2) if regulatory focus of employees moderates the relationship between servant leadership and psychological safety. This research answers the call by the researchers to analyse servant leadership as a stand-alone style. This study has been carried out among the schoolteachers working in private and public schools in Pakistan, a developing country in Asia. A questionnaire-based survey was conducted, and responses were collected from 255 teachers. A co-variance-based structural equation modelling approach was used to analyse the data. The salient findings are as follows: (1) servant leadership has a negative relationship with turnover intention, (2) psychological safety mediates the relationship between servant leadership and psychological safety, and (3) regulatory focus moderates the relationship between servant leadership and psychological safety. The findings are significant in strengthening the literature on servant leadership. Furthermore, theoretical and practical implications have been discussed.

Suggested Citation

  • Noor Ahmed Brohi & Amer Hamzah Jantan & Muhammad Asif Qureshi & Abdul Rahman Bin Jaffar & Juha Bin Ali & Kamal Bin Ab Hamid, 2018. "The impact of servant leadership on employees attitudinal and behavioural outcomes," Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1542652-154, January.
    • Handle: RePEc:taf:oabmxx:v:5:y:2018:i:1:p:1542652
    DOI: 10.1080/23311975.2018.1542652
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    Cited by:

    1. Kalpina Kumari & Jawad Abbas & Jinsoo Hwang & Lucian Ionel Cioca, 2022. "Does Servant Leadership Promote Emotional Intelligence and Organizational Citizenship Behavior among Employees? A Structural Analysis," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
    2. Usama Najam & Norizah Binti Mohd Mustamil, 2022. "Does Proactive Personality Moderate the Relationship Between Servant Leadership and Psychological Ownership and Resilience?," SAGE Open, , vol. 12(2), pages 21582440221, April.
    3. Naveed Ahmad & Miklas Scholz & Muhammad Zulqarnain Arshad & Syed Khuram Ali Jafri & Raja Irfan Sabir & Waris Ali Khan & Heesup Han, 2021. "The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan," IJERPH, MDPI, vol. 18(9), pages 1-16, April.
    4. Christo Swart & Lidia Pottas & David Maree & Marien Alet Graham, 2022. "Roll Up Your Sleeves: Servant Leadership as a Paradigm for the Challenging South African School Context?," SAGE Open, , vol. 12(2), pages 21582440221, May.

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