IDEAS home Printed from https://ideas.repec.org/a/taf/oabmxx/v5y2018i1p1493902.html
   My bibliography  Save this article

The impact of supervisory justice and perceived Supervisor support on organizational citizenship behavior and commitment to supervisor: the mediating role of trust

Author

Listed:
  • Ammara Akram
  • Muhammad Kamran
  • Muhammad Shahid Iqbal
  • Ume Habibah
  • Muhammad Atif Ishaq

Abstract

This study examines the mediating role of supervisory trust between the relationship of supervisory justice & perceived supervisor support and organizational citizenship behavior & commitment to supervisor. Drawing on social exchange theory and justice theory, we hypothesize that supervisory justice and perceived supervisor support will significantly affect trust in supervisor which in turn enhances subordinate organizational citizenship behavior and commitment to supervisor. Data was collected from 350 employees of telecommunication sector of Pakistan through a self-administered survey. Structural equation modeling (SEM) technique was applied via LISERL to test the hypothesized model. The results revealed that supervisory justice (interpersonal, and informational justice) and perceived supervisor support are positively and significantly related to organizational citizenship behavior and commitment to supervisor except for supervisory procedural justice. Moreover, trust in supervisor partially mediates the relationship between supervisory justice (interpersonal, and informational justice) & perceived supervisor support and organizational citizenship behavior & commitment to supervisor. However, the mediation of supervisory trust was not supported for supervisory procedural justice and organizational citizenship behavior & commitment to supervisor. Based on the results, theoretical, practical implications, and future research directions are discussed.

Suggested Citation

  • Ammara Akram & Muhammad Kamran & Muhammad Shahid Iqbal & Ume Habibah & Muhammad Atif Ishaq, 2018. "The impact of supervisory justice and perceived Supervisor support on organizational citizenship behavior and commitment to supervisor: the mediating role of trust," Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1493902-149, January.
    • Handle: RePEc:taf:oabmxx:v:5:y:2018:i:1:p:1493902
    DOI: 10.1080/23311975.2018.1493902
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/23311975.2018.1493902
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/23311975.2018.1493902?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahmet Alkan Çelik & Mert Kılıç & Erkut Altındağ & Volkan Öngel & Ayşe Günsel, 2021. "Does the Reflection of Foci of Commitment in Job Performance Weaken as Generations Get Younger? A Comparison between Gen X and Gen Y Employees," Sustainability, MDPI, vol. 13(16), pages 1-19, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:oabmxx:v:5:y:2018:i:1:p:1493902. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://cogentoa.tandfonline.com/OABM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.