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Organizational change capability and ambidexterity: The mediating role of innovativeness and responsiveness

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  • Anita Talaja
  • Vlatka Škokić
  • Nikol Mise

Abstract

This study aims to investigate whether organizational change capability (OCC) enables firms’ ambidexterity (explorative innovativeness and exploitative responsiveness) and results in above-average performance. Besides testing whether ambidexterity is possible, the study also investigates how it can be achieved by testing the role of mediators in the relationship between OCC and a firm’s performance. The study surveyed suppliers of a large Croatian firm from the construction industry. A total of 160 usable surveys were collected and data analysis was conducted using partial least squares structural equation modeling. Our study confirms the positive effect of OCC on a firm’s responsiveness and innovativeness, while also demonstrating that OCC has a positive impact on a firm’s performance. In addition, the results empirically show for the first time that OCC and innovativeness have a positive impact on a firm’s responsiveness. This study contributes to the understanding of the OCC construct by linking it to ambidexterity and investigating the role of mediators in the relationship between OCC and a firm’s performance.

Suggested Citation

  • Anita Talaja & Vlatka Škokić & Nikol Mise, 2023. "Organizational change capability and ambidexterity: The mediating role of innovativeness and responsiveness," Cogent Business & Management, Taylor & Francis Journals, vol. 10(3), pages 2279380-227, December.
    • Handle: RePEc:taf:oabmxx:v:10:y:2023:i:3:p:2279380
    DOI: 10.1080/23311975.2023.2279380
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