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Antecedents of turnover intention among Gen z in Vietnam: The mediating role of affective commitment

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  • Duc Anh Do
  • Quynh Diem Doan
  • Linh Khanh Vu
  • Thu Thi Le
  • Nguyet Minh Tran
  • Giang Linh Nguyen

Abstract

Turnover intention (TI) in many countries has been widely discussed, but research on the turnover intention by Gen Z in Vietnam is still in its infancy. This study examines the role of affective commitment (AC) as a mediator in the relationship between job satisfaction (JOS), emotional exhaustion (EE), and TI. A survey dataset with 602 observations was primarily collected from major cities in Vietnam, and partial least squares structural equation modeling (PLS-SEM) was applied. The results indicate that AC is closely related to EE. Moreover, EE has a significant direct impact on TI. However, unlike previous studies, no direct relationship was found between JOS and TI for Gen Z in Vietnam. Given the increasing number of new small and medium-sized businesses in Vietnam, this study contributes significantly to helping organizations plan more rational human resource policies.

Suggested Citation

  • Duc Anh Do & Quynh Diem Doan & Linh Khanh Vu & Thu Thi Le & Nguyet Minh Tran & Giang Linh Nguyen, 2023. "Antecedents of turnover intention among Gen z in Vietnam: The mediating role of affective commitment," Cogent Business & Management, Taylor & Francis Journals, vol. 10(3), pages 2267811-226, December.
    • Handle: RePEc:taf:oabmxx:v:10:y:2023:i:3:p:2267811
    DOI: 10.1080/23311975.2023.2267811
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