IDEAS home Printed from https://ideas.repec.org/a/taf/lpadxx/v47y2024i10p680-689.html
   My bibliography  Save this article

Capitalising on Twitter for Policy Learning during Crises: The Case of the Covid-19 Pandemic

Author

Listed:
  • Lihi Lahat
  • Omer Keynan
  • Francesca Scala

Abstract

Drawing on a broader study on perceptions of time and well-being during Covid-19, we show how governments can use social media platforms, such as Twitter, to acquire knowledge for policy learning and design. We argue social knowledge, which includes personal storytelling, emotion, and use of hashtags and emojis, can contribute to policy learning. Using a qualitative approach, we examine citizens’ pandemic-related experiences, including changing work routines, mental health and self-care, sleep patterns, domestic violence, and feelings of solidarity. Such data could be useful to policymakers as they provide insights into the impact of the pandemic on citizens’ everyday lives.

Suggested Citation

  • Lihi Lahat & Omer Keynan & Francesca Scala, 2024. "Capitalising on Twitter for Policy Learning during Crises: The Case of the Covid-19 Pandemic," International Journal of Public Administration, Taylor & Francis Journals, vol. 47(10), pages 680-689, July.
    • Handle: RePEc:taf:lpadxx:v:47:y:2024:i:10:p:680-689
    DOI: 10.1080/01900692.2023.2171432
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/01900692.2023.2171432
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/01900692.2023.2171432?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:lpadxx:v:47:y:2024:i:10:p:680-689. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/lpad .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.